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Service & Warranty Questions

  • What is the Warranty?

    Litter-Robot Extended Warranty Our Extended Warranty provides an additional 18-months of repair coverage for parts, labor, and shipping for your Litter-Robot II. The Extended Warranty may be purchased...

  • What is a tune-up?

    A tune up is a great way to help extend the life of your Litter-Robot. The cost for a Litter-Robot II Classic or Bubble tune up is $139 (includes return shipping). The cost for a Litter-Robot III Open...

  • How long will it take to have my Litter Robot repaired?

    Repairs are usually completed and shipped back to you within 5 days of the unit arriving at our repair facility. ...

  • Will my repair be covered under Warranty?

    The standard, full warranty that accompanies every Litter-Robot is 18 months, starting from the date of shipment. The optional Extended Warranty adds 18 months for a total of 36 months of coverage. (I...

  • Do you offer repair services?

    Yes, we offer repair services. If you feel that your unit is in need of repair, please contact us at support@litter-robot.com or call us at 1-877-250-7729. Well discuss what the options are for your u...

  • Do reconditioned units have a warranty?

    Reconditioned units come with the same 90-Day Guarantee and 18-Month Warranty as new units. ...