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Troubleshooting

Stuck? Use our Troubleshooting resources for the additional help you need.

  • Setting the Spring Key

    WATCH VIDEO TUTORIAL...

  • Cat Sensor Troubleshooting

    If your Litter-Robot is not detecting your cat, watch this Cat Sensor Troubleshooting video: WATCH VIDEO TUTORIAL...

  • Bonnet Connections

    If the bonnet is not securely connected, the globe will not rotate and the yellow light will blink. Another option could be that the black key on the back of the globe is not in the slot and it is lif...

  • LR III | Globe Liner Snap (Tonsil)

    LR III Globe Liner Snap Pull the globe liner back off of the hard plastic globe Locate the tab Align the tab and slide it into the slot When it is properly seated, it will not pull out Your globe line...