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Litter-Robot 4: Red and green alternating light bar (Calibration issue)
Litter-Robot comes equipped with a calibrated weight scale to accurately detect when your cat has entered the unit, as well as measure its weight.
If the unit displays a red and green alternating light bar, the unit has lost its factory scale calibration values.
If your unit is displaying a red and green alternating light bar, your unit needs to be repaired.
What do I do?
My unit is covered by WhiskerCare™
If your Litter-Robot is covered by WhiskerCare™ warranty, you have access to replacement parts, at no cost, to get your Litter-Robot up-and-running quickly. Please contact our Customer Experience Team for further assistance.
The warranty on my unit has expired
If your unit is no longer under warranty, we can help you with the necessary parts and instructions to properly fix your unit at home.Parts Needed:
Questions? Visit whiskersupport.com
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